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Carmen Media, the owner of Online Casino Gaming Club, is committed to being the very best online entertainment group in the world. This means doing everything possible to give our Players an enjoyable and safe gaming experience.
We recognize that whilst the majority of players gamble for entertainment, there are a small number who may lose control of their play. Carmen Media fully supports Responsible Gaming and to ensure that you continue to enjoy safe and manageable play, please bear the following in mind:
- Gambling should be seen as entertainment and not as a means to make money;
- Keep track of the time and money you spend while gambling.
If you are worried about your gaming behaviour, please take our self-assessment test or click here for more information on responsible gaming.
Player Self-Exclusion
Online Casino Gaming Club recognizes that whilst most Players gamble for entertainment, gambling can be harmful to a small number of people. We are committed to creating a Responsible Gaming environment by implementing and maintaining eCOGRA's Responsible Gaming requirements.
If you are concerned about your gambling behavior, please consider one of the following options:
* A minimum seven (7) day cooling off period
* A minimum six (6) month self-exclusion period
If you choose one of these options your gaming accounts with Belle Rock Entertainment will be locked during the exclusion period. We will also take all reasonable steps to ensure you do not receive any promotional material during this time.
To ensure the best gaming experience, Players also have the option of adjusting deposit limits at any time.
To change your deposit limits or to request Exclusion, please contact our support team.
Toll-free: US: 1 800 890 3304 | Canada - 1 800 768 1946 | UK: 0 800 917 8547
Other regions (int. rates): +44 800 917 8547
