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The Cash Back & Auctions bonus is a unique aspect of gambling at an online casino like ours. Cash Back & Auctions are not exactly the same thing, and you can see what this means for you and Online Casino Gaming Club here. Online Casino Gaming Club has a cash back & auctions bonus promotion you shouldn't ignore if you like to get cash back. The bonus system of Online Casino Gaming Club is part of a proud grouping of online casino gaming bonuses.
The Cash Back & Auctions bonus is a unique aspect of gambling at an online casino like ours. Cash Back & Auctions are not exactly the same thing, and you can see what this means for you and Online Casino Gaming Club here. Online Casino Gaming Club has a cash back & auctions bonus promotion you shouldn't ignore if you like to get cash back. The bonus system of Online Casino Gaming Club is part of a proud grouping of online casino gaming bonuses.
What are Cash Back Points?
Belle Rock Entertainment rewards you with Cash Back Points based on your wagering activity at participating Belle Rock Entertainment Online Casinos. These are converted to casino credits and deposited into your gaming account on a monthly basis. ?
How many credits do I need to wager to earn Cash Back Points?
10 credits. For every 10 credits you wager, you'll earn between 1 and 3 Cash Back Points.
What games do I need to play to earn Cash Back Points?
Any game. So play your favorite game and get rewarded each time you place a bet.
What game will give me the most Cash Back Points?
Poker, Red Dog, Slots, Scratch Games, Sicbo, Keno and certain Progressive Games will give you 3 Cash Back points for every 10 credits you wager.
What are my Cash Back Points worth?
Every 200 Cash Back Points you earn will give you an EXTRA 1 credit.
What can I do with my Cash Back Points?
Play again - for FREE!
Do I get anything else for earning Cash Back Points?
Yes. For every Cash Back Point you receive, you'll also get a BONUS Auction Point.
How often do my Cash Back Points get paid into my gaming account?
Once a month.
Auctions
How do I join so I can start earning Auction Points? Does it cost anything?
It's FREE to register and take part in Auctions. All you need to do is accept the Auction terms and conditions, play at your favorite Belle Rock Entertainment Online Casino and start earning Auction Points immediately. To earn Auction Points from different Belle Rock Entertainment Online Casinos, simply visit Link my Accounts to ensure that you get maximum Auction Points. As soon as you have accumulated Auction Points, you can start bidding! Please note, you can only take part in Auctions if you have accepted the Terms and Conditions. To accept the Terms and Conditions and visit the Auction Login Page, click here.
Who can take part in Auctions?
Participation in Auctions is exclusively for Players who have a Real Account with one of the participating Belle Rock Entertainment online casinos or poker rooms.
How do I earn Auction Points?
In order to start earning Auction Points, you need to accept the Auction terms and conditions. Then play at any of the Belle Rock Entertainment Online Casinos to earn Cash Back Points. For every Cash Back Point, we'll give you an Auction Point for FREE! Please note, if you're playing at several of our online casinos, you need to link your accounts to ensure that you earn maximum Auction Points.
If you are a poker Player and do not have a casino or multiplayer account, you cannot earn Cash Back Points. You can however earn bonus Auction Points.
Auction Points are updated every 24 hours.
What are Cash Back Points?
Belle Rock Entertainment rewards you with Cash Back Points based on your wagering activity at participating Belle Rock Entertainment Online Casinos. These Cash Back Points are redeemable for Auction Points as follows:
Can I buy Auction Points?
No. You earn Auction Points based on your Cash Back Points, and as a reward for certain behaviors such as:
Signing up with Auctions
Logging into the Buddy
Opening another Real Belle Rock Entertainment online casino or poker room account
Updating or verifying your details
Linking your accounts
Updating your subscription information
Taking part in selected surveys
Making deposits using your non-credit card deposit option/web wallet
For deposits on credit cards exceeding USD100 (real casino account)
Meeting the entry requirements for select casino promotions
Reversing cash-ins
What are the benefits of linking my accounts?
Once you've linked your casino accounts you will be able to earn Cash Back and Auction Points every time you play, across all casino accounts. By pooling your Auction Points like this, you'll be able to receive more Auction Points, having stronger buying power at the Auctions.
If I haven't linked my casino accounts, will I have more than one Auction Account?
No, you can only have one Auction Account. In order to gain maximum benefit of your Auction Points, pool them in your Auction Account by linking your casino accounts.
Does it matter if my account is based in Euros or Pounds?
If your account is based on Euros or Pounds, your Auction Points will be based on that day's rate of exchange.
How do I bid?
It’s so easy. Visit Auctions at your favorite Belle Rock Entertainment online casino or poker room, click "Categories" to see what items you would like to bid on, and enter the number of Auction Points you would like to bid. Or, you can click "Hot Items" and automatically bid on this item. Remember, as you bid on an item, the points are deducted from your Auction Points balance.
How often is my Auction Points balance updated?
Every day and as often as you play. As you are wagering, your Cash Back Points and your corresponding Auction Points will be calculated automatically. Auction Points are available within 24 hours. So as you play, so you will see your Auction Points balance growing!
How do I know what the status of my bid is?
If you click on "My History" you'll be able to access the full information on what bids you've taken part in, whether you have been successful or not, your Auction Points balance and how these points were earned.
How do I know if I have won a bid?
We will send you an e-mail to let you know you’ve won. You will need to update your delivery details for this item within the Auction interface. Once it’s on its way to you, we’ll send you another e-mail to confirm the shipping details.
What happens if I don't win the bid?
Your Auction Points are automatically credited back to your Auction account, so you have the chance to bid on another great item! You can view the details of all the bids you take part in, and their status, in the "My History" section of Auctions.
What happens if I don't fill in my delivery details?
You have one month’s grace period, during which time we’ll do our utmost to contact you. After one month, you will forfeit the item you have bid on, and your account will be credited with the Auction Points used for this item. So be sure to check Auction often!
How long will it take for me to receive the item I have successfully bid on?
This will depend on where you live. The e-mail with your tracking number will confirm when you can expect your delivery.
Will the item I receive look exactly like the visual of the item I bid on?
In some instances, we won't have a visual of the exact item on Auction. So from time to time the item you receive may differ slightly from that portrayed in the Auction.
If I place a bid and I make a mistake or I decide later that I don't want the product, can I cancel my bid?
No. Once you've bid on an item, you've committed to the bid, so please bid wisely.
Why didn't the Auction close when it said it would close?
Typically, Auctions end at their posted closing times. However, if there are any further bids within 10 minutes after the close of the Auction, it may be extended until there are no bids for 10 continuous minutes. There is no limit to the number of times an Auction can be extended.
What is your return policy?
If for some reason the item you have bid on is broken or faulty in some way, please return this to the "sender" address listed on the waybill. Please make sure you return this in the original packaging. And if for some reason we can't find the identical item, we'll be sure to find a suitable alternative for you.
Who pays for return shipping of faulty or broken items?
We will pick up the tab for this. Just use the same waybill number, and the same shipping company, and return the item to the "sender" address on your waybill. So if you send your winning item to a friend and the item is faulty or broken, they will need to follow this same process.
Where do I go to change my personal details with Belle Rock Entertainment?
Please visit the "My Details" section by clicking on the "My Accounts" tab in your casino software. Alternatively you can contact our Support Team for further assistance. Please remember – this information will update your records with us. However, the "Delivery Details" section in the Auction pages will show the very last address that you entered in the Auction system. Any change you make to your delivery details in the Auction site will not update your overall delivery details and will purely be used for delivery of Auction items.
How many Auction Accounts can I have?
You can only have one Auction Account.
Will I earn Auction Points at all participating Belle Rock Entertainment Online Casinos?
Yes! The best way to ensure that you get maximum Auction Points is to link all your casino and poker accounts. Visit Link my Accounts now and earn all the free points you can.
Do my Auction Points expire?
Yes, auction points expire on a quarterly basis, so make sure you take every opportunity to bid and use up all your auction points before your balance is reset.
Are my details shared with anyone else?
Your shipping details will be sent to our suppliers and our shipping partners. They will treat these with the utmost discretion and use them only for the purpose of sending you the item you have won.
Who do I speak to if I have any questions about Auctions?
You can use any of the contact options available - e-mail us, chat to us, call us or let us know when it's convenient for us to call you.
